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How does your service work?Orders are placed online. Once you place your order you will get an automatic email with some important info. If we don't have availability you will get an email notifying you within 2 business days. You can also call to check for availability 702-839-4400 for a faster response. We will call you a day or two prior to your event date to go over the details of your order and let you know when to expect us for delivery and pick up. We deliver on the day of your event and pick up the following day. Same day pick up is subject to availability and will incur additional fees. Upon delivery we will set up the machine(s) and make your first batch for you with the alcohol and water you provide (just water for slushies), and we will show you how to make more. We leave written directions as well. All you do is drink, make more and turn off the machine when you are done. There is no draining or rinsing the machine, we will take of all of that for you.
How far in advance should I place my order?We have a limited amount of equipment and will usually book up in advance for major holidays and summer weekends. It is best to place your order a week or 2 in advance to ensure we have availability. Some orders come in months in advance so if you know you want it, we recommend you place your order online right away.
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